Privacy Policy

1. Introduction

Dharma Next ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes billing address, delivery address, email address and telephone numbers.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
• Business Platform Data includes identifiers, Page or Instagram account information, advertising configuration, content, media, messages, and performance data that an authorised business administrator chooses to connect to or manage through our services.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

4. Meta and WhatsApp Platform Data

When an authorised administrator connects a Facebook Page, Instagram professional account, WhatsApp Business Account, or Meta advertising account, we use the permitted platform data only to perform the requested publishing, advertising, reporting, messaging, or account-management functions. We do not sell this data. Access is limited to authorised operators and service providers that are necessary to deliver the requested functionality.

5. Retention and Security

We retain personal and platform data only for as long as it is needed to provide the requested service, maintain security and audit records, resolve disputes, or meet legal obligations. We use reasonable technical and organisational safeguards appropriate to the nature of the data. No internet transmission or storage method can be guaranteed to be completely secure.

6. Your Rights and Data Deletion

You may request access, correction, restriction, or deletion of personal data associated with our services. Send a request to contact@dharmanext.com with the subject “Data Deletion Request” and enough information for us to identify the relevant account or business asset. We may ask for reasonable verification before acting. Valid requests are normally completed within 30 days, except where retention is required by law, security, fraud prevention, or an unresolved dispute.

Detailed instructions are available at https://dharmanext.com/data-deletion.

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: contact@dharmanext.com